Payment Questions

Is there a Time Limit Collecting Social Welfare Payments?

There is a time limit for collecting a social welfare payment at the Post Office. The following payments should be collected on the day that they are paid:

• Farm Assist - paid on Tuesday

• Jobseeker's Allowance - paid on Tuesday (usually, you have until the following Tuesday to collect it)

• Jobseeker's Benefit - paid on Wednesday

• Jobseeker's Benefit (Self-Employed) - paid on Wednesday

• Jobseeker's Transitional payment - paid on Thursday  

• One-Parent Family Payment - paid on Thursday

• Part-Time Job Incentive Scheme - paid on Friday

If you can't collect your payment on the day that it is paid, you should contact your local Intreo Centre.

Can You Nominate a ‘Temporary Agent’

If you are unable to collect your payment from the Post Office, you can nominate a temporary Agent to collect your payment. You can get a form for appointing a temporary Agent at your local post office. Depending on your circumstances, you can also nominate a permanent agent to collect your payment or apply to transfer your payment to your financial institution using form DIR PMT1.